Terms & Conditions


This document is intended to provide you with important information about how we process your personal data. This includes details of what personal data we hold, how we store it, what we do with it, why we hold it and how long we hold it for.

The contents of this document apply to both clients and prospective clients of Nicola Butcher and Counselling-in-Essex.co.uk.

The below ‘summary information’ section provides some general summary information about what we do with your personal data. Full details can be found in the table at the end of this notice.

Summary Information

To provide you with the services detailed in our letter of engagement, Nicola Butcher and Counselling-in-Essex.co.uk must hold and process personal data. We use this information to hold on record in case of the need to refer for any safeguarding issues related to Child Protection, harm to self or others and dangers to national security. Client notes are also kept together. Client notes are held to keep fluidity of sessions and to document any concerns. You have the right to request to see your notes at any time.

Your data is held in hard copy only and stored in a locked cabinet at the office. Access is only made available to Nicola Butcher.

Data Protection Policy

You should read this privacy notice in connection with Nicola Butcher and Counselling-in-essex.co.uk client record and notes data protection policy. A copy of our data protection policy can be requested at any time from us.

Data controller’s and data protection officer’s details

Data Controller: Nicola Butcher MBACP, MNCS (Senr. Acc)

Data Protection Officer: Nicola Butcher


Your rights

Under data protection legislation you have eight main rights relating to your personal data:

  1. Right to be informed
  2. Right of access
  3. Right to rectification
  4. Right to erasure
  5. Right to restrict processing
  6. Right to data portability
  7. Right to object
  8. Rights related to automated decision making including profiling

For more information on your rights and how we uphold your rights, please visit the Information Commissioner’s Office’s Website (www.ico.org.uk) and review our data protection policy, which can be provided on request.

If at any time you would like to exercise your rights under data protection legislation, please do not hesitate to contact us.

How to contact us with any questions

If you would like to contact us, please use the below methods. Please note that our office closes on weekends and English Bank Holidays. We normally close the office over the Christmas period, and most Thursdays. If your contact relates to exercising your rights under data protection legislation it will help us if you make your communication in writing (either via post or email).